Terms & Conditions

1. Business Entity

FounderUNLOCK is a trading name of Jay Staniforth Ltd, a company registered in England and Wales (Company Number: [Number]). Registered office: [Registered Address]. VAT Registration Number (if applicable): [VAT Number].

These Terms and Conditions (“Terms”) govern your use of our website at founderunlock.com and your enrolment in the Founder100 coaching program (“the Program”). By enrolling in the Program, you agree to be bound by these Terms.

Contact: founder@jaystaniforth.com | [Phone Number if applicable]

2. Services Provided

FounderUNLOCK provides founder performance coaching services, including but not limited to:

• The Founder100 100-day structured coaching program
• Digital program content, frameworks, and protocols
• Live group coaching calls and community access via The FounderUNLOCK Community
• 1:1 coaching calls with Jay Staniforth as specified per program tier
• Access to the OPS-50 Diagnostic assessment

The Program is delivered digitally. Access to program materials is provided via Skool and Discord. Coaching calls are conducted via video conferencing platforms.

3. Payment Terms

The investment for Founder100 is structured as follows:

• Enrolment payment: £2,000 due at time of enrolment
• Instalment payments: 2 further payments of £995, scheduled at intervals agreed at enrolment
• Total investment: £3,990

All payments are due on the dates agreed at the time of enrolment. Failure to make scheduled payments may result in suspension or termination of access to the Program.

Payments are processed via Stripe. By providing your payment details, you authorise FounderUNLOCK to charge the agreed amounts on the agreed dates.

All prices are inclusive of VAT where applicable. VAT will be shown separately at checkout where required by law.

4. Cancellation Policy & Refunds

4.1 Cancellation by the Client

You may cancel your enrolment within 7 calendar days from the date your enrolment commences (the “Cooling-Off Period”) for a full refund of any amounts paid.

After the Cooling-Off Period, all payments made are non-refundable. This includes the enrolment payment and any instalment payments already collected.

To cancel within the Cooling-Off Period, you must notify us in writing at founder@jaystaniforth.com stating your intention to cancel. Cancellation requests submitted after the Cooling-Off Period will not be eligible for a refund.

4.2 Consumer Rights Act 2015

Where you are a consumer purchasing services for personal use outside of your trade or business, you may have the right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you expressly request that the Program begins during the 14-day cancellation period, your right to cancel may be reduced or lost. We will make this clear at the point of enrolment.

Your statutory rights are not affected by these Terms. For more information on your rights, visit Citizens Advice.

4.3 Cancellation by FounderUNLOCK

FounderUNLOCK reserves the right to terminate your access to the Program if you breach these Terms, engage in disruptive behaviour within the community, or fail to make scheduled payments. In such cases, no refund will be issued for amounts already paid.

In the unlikely event that FounderUNLOCK is unable to deliver the Program as described, we will offer either a suitable replacement arrangement or a pro-rata refund of amounts paid for undelivered services.

5. Intellectual Property

All program content, frameworks, protocols, exercises, assessments (including the OPS-50 Diagnostic), written materials, recordings, and other intellectual property associated with Founder100 and FounderUNLOCK are the exclusive property of FounderUNLOCK / Jay Staniforth Ltd and are protected by copyright and other applicable intellectual property laws.

Your enrolment grants you a personal, non-transferable, non-exclusive licence to access and use program materials for your own personal and professional development. You may not reproduce, distribute, resell, or create derivative works from any program content without our prior written consent.

Sharing login credentials or program materials with third parties is strictly prohibited and may result in immediate termination of access without refund.

6. Disclaimer & Results

Founder100 is a coaching and development program. Results vary by individual. Testimonials and case studies presented on this website reflect the personal experiences of specific individuals. They are not representative of all participants and do not constitute a guarantee of results.

FounderUNLOCK does not guarantee specific business outcomes, revenue levels, or performance improvements. The Program provides frameworks, tools, and structured support, but your results depend on your own commitment, effort, and circumstances.

The Program does not constitute therapy, medical advice, financial advice, or legal advice. If you require such services, please consult a qualified professional.

7. Limitation of Liability

To the fullest extent permitted by applicable law, FounderUNLOCK shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising from your use of or inability to use the Program, including but not limited to loss of profits, loss of business, or loss of data.

Our total aggregate liability to you in connection with these Terms shall not exceed the total amount paid by you for the Program in the 12 months preceding the claim.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

8. Data Protection & Privacy

FounderUNLOCK processes your personal data in accordance with UK GDPR and the Data Protection Act 2018. By enrolling in the Program, you consent to the collection and processing of your data as described in our Privacy Policy.

We are registered with the Information Commissioner's Office (ICO). Registration Number: [ICO Number].

9. Dispute Resolution

If you have a complaint, please contact us in the first instance at founder@jaystaniforth.com. We will endeavour to resolve complaints within 14 working days.

If a dispute cannot be resolved amicably, you may be entitled to use an alternative dispute resolution (ADR) scheme. Details of ADR schemes will be provided upon request.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms from time to time. The most current version will always be published on this page with the date of last update. Your continued enrolment in the Program following any changes constitutes your acceptance of the updated Terms.